PankajBaker speaks up
Amongst this public outlash, one voice of reason stood out. It was Officer Baker himself. He released a statement saying that he was not in support of this “cancel culture” and all the hate that is going around.
He discouraged people from committing crimes against the diner and discouraged boycotting the business. “The actions of a few do not equate to the actions of many,” Baker said, encouraging the people in his town to take the high road.
Investigation results
The diner soon released a statement after a proper investigation was done. They have concluded that the people involved acted inappropriately and as a result, the diner has terminated their employment and is no longer affiliated with the said individuals.
The night shift manager and the diner owners were also able to track down Officer Baker and made a personal apology. They reiterated their respect for the police force and vowed to keep a closer eye on their staff.
Everyone deserves respect
The diner staff disrespected a police officer because they had no idea who he was. He came in without a uniform and was treated badly. We can’t help but wonder – what if the staff chose an ordinary citizen to be their victim? Would the backlash be this great?
For those whose work involves customer service, we hope this story serves as a reminder. You will never know which disappointed customer will speak up and end your career. Treat every customer with respect.