Yes, Sir
However, Melina never paid much attention to Walter’s annoying behavior. She always felt that he was an old man, a regular customer and it was her duty to serve him and attend him well. One fine day…
As Always
Like any other day, Walter visited the restaurant. He sat on a corner table and waited for a staff member to attend him. As it was a busy hour, the attendant took a few minutes longer than usual and Walter started to complain. And his complaints did not end here.
Melina At Work
On hearing, Walter’s complain, Melina decided to attend him and calm him down. She reaches to him and asks his order. Walter first expresses his anger and then ask Melina to get him piping hot food. Melina did not think anything else and readily agreed to get him food.
Piping Hot
Greetings
Melina would ask Walter later about his experience dining there and the food he is served. Moreover, she would even greet him by asking, “how are you, sir?” Everyone wondered how did she manage to deal with a grumpy customer with such positivity and politeness. However, when Walter’s attitude did not change for days, everyone was suspicious of how Melina would react to it.
Daily Routine
Walter will daily come to Luby’s and would end up arguing and complaining to the staff. It became a ritual that he would have issues with that his food is not hot and would often be irritable. But Melina always attended this grumpy old man with all her heart and ensured to provide him with the best of the service. However, none knew what was about to come.